Frequently Asked Questions

Choosing, installing, maintaining. Useful answers to prepare your Head Spa project.

Choose your installation

Which equipment should I choose to start or develop a Head Spa?

Start with your space and your services. A self-contained unit like Reva Headspa makes it easy to set up without a fixed water supply at the station. Reva AIR Spa combines hair washing with chair comfort. Table Ultra allows you to organize hair and body treatments on an adjustable table.

Compare demonstrations, then check the connections, access points, and practitioner space. Explore all equipment.

How to build a cohesive set without buying too much equipment?

First, choose the main station, then select the features useful for your services: mist, scalp observation, body heat, or massage accessories. Mist Pro is already included in certain Reva configurations.

Our team will verify your project's composition and any potential overlaps before purchase. Speak with our team

Can I receive CARSAT assistance for equipment?

The Table Ultra, Prestige, and Reva AIR Spa configurations presented as eligible may be subject to a funding application, subject to criteria and approval by the fund. The 70% rate is a simulation, not an immediate discount.

Check the schedule and your eligibility before committing. Read the CARSAT guide and simulations

Order and receive your equipment

Can I order online or receive a quote?

The equipment offered for purchase can be ordered directly online. To confirm a layout, a package configuration, or a specific delivery, request a quote from the Contact page.

There, you will find the contacts for France and international. Equipment prices and the subtotal are exclusive of tax; any applicable taxes are calculated at checkout.

How do I prepare for the delivery of my equipment?

Delivery is included within France. The timeframe is confirmed based on the model, its availability, and your address. Before ordering, please check access, doors, staircases, and the space required to install the unit.

For international orders, you pay immediately with a shipping deposit of €100 excl. tax. The final amount is determined by a quote; the deposit is deducted, and any remaining balance is paid before shipping. Prepare for delivery

Use, maintain, and be supported

Is training required to offer Head Spa services?

Mastery of the protocol, hygiene, and client setup is just as important as the equipment itself. Training helps you organize the treatment and adapt your techniques to your practice.

Protocol training and equipment familiarization are separate; check what is included in your package. Discover our training courses.

What does the warranty cover, and what maintenance is required?

The commercial warranty covers manufacturing defects and failures covered under the terms of the model purchased. Its duration and scope are indicated on the product sheet or quote. Normal wear and tear and damage caused by improper installation, unsuitable use, or insufficient maintenance are excluded.

A lack of maintenance only excludes the resulting damage: it does not invalidate an unrelated manufacturing defect. Keep your invoice and contact us before any repairs. Applicable legal rights remain preserved. Consult warranties and maintenance rules

A question about a specific product?

Each product page includes an FAQ tailored to its specific functions and maintenance.

Speak with our team